Process and Resources
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Discovery
Guiding through the product problems, with a lens towards optimizing for business outcomes. Recontextualizing for legal, technical, and business expertise. Learning from each of your business units to integrate more data and optimization up front.
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Requirements
Going beyond the typical requirements gathering process, to leverage design thinking and the scientific method during your requirements documentation process in order to go from operational to masterful.
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Roadmap and Design
Creating both a realistic and robust solution that incorporates what you need to deliver for fantastic results. Includes User Research, Content Strategy, Information Architecture, Interaction Design, Prototyping.
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Build Execution
Exceptional technical project management that supports cross functional teams to deliver on time and on budget milestones.
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Backlog and Support
Understanding what to do with your known and unknown use gaps. Prioritize backlog with confidence, and understand what is learned through support engagement by categorizing, contextualizing, and mining support feedback for best in class versioning.
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Marketing and Sales
With over 15 years of technical marketing and sales experience, coordinate your new product knowledge back to sales and marketing teams to hit record performance.